Privacy Policy

Who We Are

Heath Technologies Limited is registered in England and Wales under company number 17099418. You can contact us at contact@heathtech.uk.

Information We Collect

When you use the contact form, we may collect your name, email address, phone number, event date, event location, service interest and enquiry message.

The website also records basic first-party analytics, such as pages viewed, approximate visitor location, referral source, device type and approximate time on page. Visitor identifiers are hashed and raw IP addresses are not stored in the website analytics file.

Public enquiry submissions are associated with a salted, one-way fingerprint derived from the source IP address for spam prevention. The raw IP address is not stored in the enquiry record or blocked-source list. If a submission matches high-confidence automated spam indicators, the first submission may be retained in a private review queue while its fingerprint prevents repeat submissions from the same source. A genuine enquiry can be restored and unblocked, while confirmed spam can be deleted without removing its source block.

With marketing consent, Google Ads conversion tracking records successful stage hire and contact enquiries and configured telephone and email link clicks. Your name, email address, telephone number, postcode and enquiry message are not included in the conversion event. A randomly generated enquiry reference is sent as the transaction ID to help prevent duplicate counting; it does not contain your contact details.

How We Use It

We use enquiry information to respond to you, prepare quotes, discuss bookings, manage customer relationships and keep basic business records. We use website analytics to understand which services and pages are useful, improve the site and measure local interest in stage hire and technical services. Google Ads conversion tracking is used to understand whether an advert resulted in a stage hire enquiry and to measure advertising performance. Advertising cookies and identifiers are used only when marketing consent is granted. The usual lawful bases are legitimate interests, pre-contract discussions, contract administration and consent for optional advertising cookies.

Sharing And Storage

We do not sell your personal information. Information may be handled by website hosting, email, analytics location lookup, accounting or business administration providers where needed to run the business. Google's tag loads when a page opens and may send cookieless measurements, including consent status and browser, device and page information, before you choose cookies or when you choose essential-only. With marketing consent, Google may also receive conversion information and use advertising cookies in line with its own privacy information.

Your Advertising Choice

We use Google Advanced Consent Mode. The Google Ads tag loads on every page and can send cookieless measurements before you interact with the cookie banner. Advertising consent is denied by default, so advertising cookies remain disabled until you choose Accept marketing. Choosing essential-only keeps these consent states denied but does not stop cookieless measurements. Our enquiry and contact-link conversion events require marketing consent. You can change your choice using Cookie settings in the website footer.

Retention

Enquiries are kept for as long as needed to respond, manage work, maintain records and meet legal or accounting requirements. Suspected spam is retained only while it awaits private review. Spam-source fingerprints are retained only while the corresponding block remains active.

Your Rights

You can ask to access, correct or delete your personal information, subject to any legal record-keeping requirements. Contact contact@heathtech.uk.

Last updated: August 2026.